Frequently Asked Questions

Do you have questions about the matching process or our philosophy? Below you will find answers to the most common questions from parents and caregivers. If you need more information, feel free to contact me.

 

How does billing work?

For families

Billing occurs after we contact you to understand your specific needs. Payment is made in two stages:

  1. Deposit – to initiate the search process for the suitable caregiver.
  2. Final Amount – payable once we find the caregiver that fits your family. This ensures the search begins immediately and you only pay when you are satisfied with the selection.

For caregivers

There is a one-time fee for adding your CV to our platform. This allows us to connect you with families that are a professional match and begin the matching process.

How can I pay?

You can pay via credit/debit card, bank transfer, or through other secure electronic payment link methods provided on our platform.

What if we are not a good match with a caregiver?

That’s okay! If you find that the collaboration isn't working or the caregiver isn't ideal for your child, we can suggest another caregiver who better fits your needs. Our goal is to always find the right match for your family so you can feel confident and at ease.

And for caregivers:
If you feel a family is not the right fit for you, you can let us know, and we will help you find a family that better aligns with your profile and preferences.

How do I communicate with the caregiver?

You can contact the caregiver via email or phone to discuss details regarding your child's activities or commutes. Additionally, you can arrange an introductory meeting or a trial appointment before deciding if you are a good match.

Caregivers can also communicate with you:
The caregiver may suggest introductory meetings, coordinate trials, or discuss ideas for play and activities, ensuring the collaboration starts with safety and confidence.

Caregiver availability

Each caregiver determines the hours and days they are available. This makes it easy for you to find someone who fits your family's schedule.

Safety in transportation and care

Our caregivers are carefully selected and trained, and your child's safety is always our priority in every activity and commute.

Schedule changes

If you need to adjust hours or activities, you can inform the caregiver and make changes easily. Flexibility and smooth communication are key elements for a comfortable and secure partnership.

What is your relationship with the Finnish system?

Through my continuous education, I have had the opportunity to learn about the philosophy of early childhood education in Finland and connect with educators from different countries and cultural backgrounds. The exchange of experiences and practices, as well as participation in experiential and interactive workshops, has strengthened my perception of the educator's role and the importance of a child-centered approach.

This experience helped me see the adult's role alongside the child as supportive and guiding, emphasizing observation, respect for each child's individual pace, and play as the primary medium for learning and development. At the same time, it has given me greater confidence and clarity in how I design and organize the educational environment.

This page was created to bring families and babysitters in Athens and Thessaloniki closer together in a safe, reliable, and human-centered way. It is based on my personal experience in early childhood education and my belief that the right match between family and caregiver is crucial for the child’s well-being and smooth development.

In which areas is the service available?

Currently, the platform focuses on connecting families and babysitters in Athens and Thessaloniki.

What is the care philosophy you promote?

We are inspired by the Finnish educational system, which focuses on respecting the child's individual pace, autonomy, and play as the primary means of learning. We believe that the adult should be a supportive guide alongside the child.

Trust is built through communication.
We are here to build that trust together.
Contact us